Lastly, please join me in congratulating Alicia Fresquez as she is assuming a lead role with the payroll & benefits function.

Below is a brief bio on Audrey.

A native of Colorado, Audrey worked in a number of management roles in Human Resources and Financial Management for both small businesses and large corporations.

Audrey’s background includes extensive experience in all areas of human resource development. Most recent experience includes Human Resource development for Rotonics Manufacturing, Inc. a multi-state plastics manufacturing company where eleven factories were acquired and consolidated into one corporation. Her areas of responsibility included benefit administration, compensation, learning and development, employee relations, policy and compliance, payroll, records, recruitment and staffing and leadership development.

Prior to Rotonics, Audrey worked for Aspen Pet Products, Inc., a start-up pet product and national distributor company as a senior accountant then transitioned to the Human Resource Manager. Audrey spent several years with the Aspen Pet Products, developing all policies and procedures, benefits, compensation, employee relations, payroll, training, recruitment and retention, training and safety.

Audrey acquired her Bachelor of Science with an emphasis in Business Administration from Adams State College in Southern Colorado. In her spare time you can find Audrey on the golf course, enjoying the Rocky Mountains and spending time with her Chocolate Lab puppy.

With her excellent attention to detail and organizational skills, she has been able to exceed all of her annual goals to date. For example, she has processed 100% of all her starts this year within 30 days. Also, she’s on her ninth week in a row for processing all terminated students in a timely manner.

Gena has a “can do” attitude. She approaches each new task with a focus on “how can we make this easier and more efficient for us as a team?”  Her attention to detail promptly recognizes missing items that can halt the funding process. Gena’s genuine compassion and patience for the IOT students and staff makes her the person that everyone approaches with questions, and she will always go the extra mile to assist. Gena has a wonderful rapport with her students, and her ability to connect as well as her talent at explaining the Financial Aid concepts, are truly superior. She’s extremely reliable and provides great customer service.

Gena is an amazing individual and she is one of the reasons our graduates say that Institute of Technology staff members care.  Thank you for all your hard work, Gena; you truly are an asset to IOT and BrightStar!

As the Stockton Campus’ Front Desk Receptionist and “Director of First Impressions,” Angela Phommahaxay is the first person to greet anyone who walks through the main entrance in the morning and afternoon.  Angela is a hard working, dedicated, and professional individual who presents a positive first impression to students, prospective students, and visitors alike.

The Clovis Campus has a long standing tradition of friendly faces at the front desk. November’s BSEG Employee of the Month takes that practice to an entirely new level.Call the Clovis campus, or walk in the front door, and you are likely to be greeted by the cheery voice and big smile of Cindy Comstock. Cindy’s warm demeanor makes everyone feel important and welcome when they come into contact with IOT Clovis.

The reception desk is a stressful place. Between managing incoming calls, entering inquiries, taking student payments, and greeting visitors and students at the desk, Cindy is constantly juggling responsibilities. Her supervisor, Sharon Walker, describes her performance like a duck’s in the water. Everything looks calm and serene above the surface, but look below and she is paddling like crazy!

Cindy has organized the front desk, keeps it clean every day, and has implemented methods to keep it running efficiently. She is fast and accurate when completing tasks; from inquiry reconciliation spreadsheets to transferring calls to the correct employee. She is great at putting prospects at ease when they are preparing to take an entrance exam, and she has also proven to be a strong trainer as she has taught new front desk personnel to do their jobs well.

The Clovis management team often gets positive feedback about Cindy from students, visitors, and co-workers. Everyone likes and appreciates her because of her competent work habits and outgoing personality. IOT Clovis and BSEG are fortunate to have Cindy on our team, and are pleased to award her as Employee of the Month for November. Congratulations to IOT Clovis’ “Director of First Impressions”: Cindy Comstock!